SAP Cloud for Customer

Overview

SAP Cloud for Customer is a key pillar of our Customer OnDemand family, a set of cloud solutions that help you work with customers in the new business environment. Other products include Social OnDemand and Service OnDemand, that offer you more ways to manage social interactions. Those products are available and are designed to work hand in hand with Cloud for Customer.

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In This Section
Overview
Engage your customer like never before Aligning your organization around your customers is now more important than ever. Your Marketing, Sales and Customer Service teams are the front line to the customer. They need to harness your end-to-end enterprise, along with deep customer insight and personalized engagement in order to stand-out from the competition and deliver a relevant experience at every step of the customer journey. Equip your marketing, sales and customer service teams with SAP cloud solutions to win with today’s empowered customers.
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Business advantages

Maximize visibility, efficiency, and control across your subsidiaries with a single application – SAP Business ByDesign. This two-tier, cloud-based business management software is ideally suited for large corporations with sales, distribution, or service type subsidiaries – and can help combine the resources and stability of your corporate office with the flexibility and local insight of your branches.

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